FAQ

 

What is MyProteinGrill Foods?

We love creating powerfully good, fresh, made-from-scratch, deliciously prepared meals to power our customers to perform at their best. We’re all about doing it without the hassles. No cook time. No clean up. Just 100% all-natural awesomeness to help you be the very best version of yourself.

What are the cutoff dates and times for ordering/making changes to my order?

The cutoff times will be Thursday 5:00pm for Sunday pickups and Monday 5:00pm for Wednesday after 5:00pm pickups. We’re pretty punctual around here so no changes/refunds will be permitted after this time, since the order will be sent for production at our culinary center.

Why don’t you deliver to my area?

Trust us, we want to. Anything to make it easier for our customers to be awesome. But before we do that, we want to be sure it works its very best. Keep an eye out as we continue to expand both with stores and delivery!

When will my card be charged and how does payment work?

Your card will be charged immediately following your transaction. Subscribers, your card will be charged on Wednesdays and Mondays once your order renews for your next forkin’ pickup! Sorry, we don’t accept I.O.U’s.

Member meal accounts and gift cards don’t apply for delivery and there are no in store discount options available online.

We accept American Express, Visa, Discover, and Mastercard.

 

What if I didn’t like my meal or have a concern with a dish?

We want you to be happy as much as we want our food to power you to be your best. So if you aren’t satisfied, you can call or go to your nearest store and we’ll take care of the meal for you!

Where is your headquarters located?

Houston, Texas

Where can I find the nutritional information for your meals?

All the general ingredient information will be on the bottom of each meal container. Make sure the lid is on before you turn it over to look at it. You can also find a full MyProteinGrill Nutritional Guide by clicking here.

Where can I find the ingredient information for your meals?

All the general ingredient information will be on the bottom of each meal container. Make sure the lid is on before you turn it over to look at it. You can also find a full MyProteinGrill Nutritional Guide by clicking here.

What is the shelf life on your meal items, how do I know when I cannot eat them any longer?

Our food has a shelf life of 4-6 days depending on the item. We’re all about natural, wholesome ingredients so our food has no preservatives or additives to preserve them past that date.

Can I freeze my meals?

We don’t recommend freezing them because this takes away from the freshness of our meals and will take away the gourmet taste as well. But it can be done.

 

How do I cook my meals?

Reheat in the microwave for 90 seconds and add additional time to achieve meal heat preference.

Do You Have A Question?

Come See Us At Any Of Our Locations. Ask about our 5 Day Challange.